Privacy Policy

BACKGROUND:

Kanbanchi understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits Our websites, www.kanbanchi.com and www.kanban-chi.appspot.com (“Our Sites”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under any applicable law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Sites and You will be required to read and accept this Privacy Policy when signing up for an Account. If you do not accept and agree with this Privacy Policy, you must stop using Our Sites immediately.

1. Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:  

“Account”means collectively the personal information and credentials used by you to access and use Our Sites;
“Cookie”means a small text file placed on your computer or device by Our Sites when you visit certain parts of Our Sites and/or when you use certain features of Our Sites. Details of the Cookies used by Our Sites are set out in section 13, below;
“Personal data”means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Sites. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
“We/Us/Our”means Kanbanchi Ltd., a limited company registered in England under company number 10478311, whose registered address is C K R House, 70 East Hill, Dartford, England, DA1 1RZ.

 

2. Information About Us

2.1 Our Sites are owned and operated by Kanbanchi Ltd., a limited company registered in England under company number 10478311, whose registered address is C K R House, 70 East Hill, Dartford, England, DA1 1RZ.

2.2 Our VAT number is GB 291018222

3. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Sites. Our Sites may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

4. Your Rights

4.1 As a data subject, you have the following rights under the GDPR, which this Policy and Our use of Personal data have been designed to uphold:

4.1.1 The right to be informed about Our collection and use of Personal data;

4.1.2 The right of access to the Personal data We hold about you (see section 12);

4.1.3 The right to rectification if any Personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);

4.1.4 The right to be forgotten – i.e. the right to ask Us to delete any Personal data We hold about you (We only hold your Personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);

4.1.5 The right to restrict (i.e. prevent) the processing of your Personal data;

4.1.6 The right to data portability (obtaining a copy of your Personal data to re-use with another service or organisation);

4.1.7 The right to object to Us using your Personal data for particular purposes; and

4.1.8 Rights with respect to automated decision making and profiling.

4.2 If you have any cause for complaint about Our use of your Personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you.

5. What Data Do We Collect?

5.1 Depending upon your use of Our Sites, We may collect some or all of the following Personal data:

5.1.1 name;

5.1.2 business/company name;

5.1.3 job title;

5.1.4 contact information such as email addresses and telephone numbers;

5.1.5 city and country.

5.2. We do not store credit card details nor do we share customer details with any 3rd parties.

6. How Do We Use Your Data?

6.1 All Personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.

6.2 Our use of your Personal data will always have a lawful basis, either because it is necessary for provision of Our services to you, because you have consented to Our use of your Personal data, or because it is in Our legitimate interests. Specifically, We may use your Personal data for the following purposes:

6.2.1 Providing and managing your Account;

6.2.2 Providing and managing your access to Our Sites;

6.2.3 Personalising and tailoring your experience on Our Sites;

6.2.4 Supplying Our services to you (please note that We require your Personal data in order to enter into a contract with you);

6.2.5 Personalising and tailoring Our services for you;

6.2.6 Communicating with you about Our Sites;

6.2.7 Sending you transactional emails;

6.2.8 Supplying you with other emails that you have opted into (you may unsubscribe or opt-out at any time either by using the instructions provided in Our emails or by managing your Account);

6.2.9 Analysing your use of Our Sites and gathering feedback to enable Us to continually improve Our Sites and your user experience;

6.3 With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and telephone with information, news and offers on Our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

6.4 Please note that We do not control the activities of Third parties whose content appears on Our Sites, nor the data they collect and use and advise you to check privacy policies of any such third parties. For more details see section 7 and section 8 below.

6.5 You have the right to withdraw your consent to Us using your Personal data at any time, and to request that We delete it.

6.6 We do not keep your Personal data for any longer than is necessary in light of the reason(s) for which it was first collected. We will retain your Personal data until you delete your Account or as long as it is needed to provide the services to you, to resolve disputes, enforce agreements or comply with any legal obligations. If you wish to delete your Account and all data, you do that using Our Sites or contacting Us using the details provided in section 14.

7. How and Where Do We Store Your Data?

7.1 We only keep your Personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.

7.2 We use services provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google acts as a subcontractor and data processor, inter alia for hosting Our services. More specifically, We use data centres in the US for storage and processing of all data. Google’s Terms and Conditions for processing of Personal data are available here, https://cloud.google.com/terms/data-processing-terms, and are incorporated herein by reference. For more information about transfer of Personal data outside the EEA, see section 8 below. You are deemed to accept and agree to this by using Our Sites and submitting information to Us.

7.3 Data security is very important to Us. We take suitable measures and use multiple levels of security to protect data collected through Our Sites. For example, all data submitted on kanban-chi.appspot.com is stored within single application database which is encrypted at rest. Your information resides on physically and electronically secured servers. All the outgoing traffic from kanban-chi.appspot.com is encrypted to increase the security and privacy of information travelling to, from and within kanban-chi.appspot.com. Our staffs are experienced with leading security practices for development, as they are subject to personnel security screening and security education for their role. Periodic automated and manual vulnerability assessments are conducted when major changes occur with the application to identify vulnerabilities and ensure on a regular basis that the cyber controls are working. While We cannot guarantee that loss, misuse or alteration of your data will not occur, We work hard to reduce the risk of such occurrences by storing the information in a secure operating environment that is not available to the public.

8. Do We Share Your Data?

8.1 We may sometimes contract with third parties to supply services to Us or you on Our behalf. These may include customer services, payment processing, content management, analytics services, advertising, and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.

8.2 We use third-party analytics services to help understand the usage of Our Sites. In particular, We provide a limited amount of the Personal data (such as your email address and sign-up date) to Intercom, Inc. (“Intercom”) and utilize Intercom to collect data for analytics purposes when you visit or use Our Sites. Intercom analyzes your use of Our Sites and tracks Our relationship so that We can improve Our service to you. We may also use Intercom as a medium for communications, either through email, or through messages within Our Sites.  As part of Our service agreements, Intercom also collects publicly available contact and social information related to you, such as your email address, company, job title, photos, website URLs, social network handles and physical addresses, to enhance your user experience. For this part of the service, Intercom makes use of the services of Full Contact, Inc. (“Full Contact”). For more information on the privacy practices of Full Contact, please visit https://www.fullcontact.com/privacy-center. Intercom and Full Contact are companies based in the United States. They both comply with the U.S.–E.U. Safe Harbor Framework regarding the collection, use and retention of personal data from EU countries. Both Intercom and Full Contact have certified that they adhere to the E.U.-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield framework. For more information on the privacy practices of Intercom, please visit https://docs.intercom.io/privacy. Intercom’s services are governed by Intercom’s terms of use which can be found at http://docs.intercom.io/terms. If you would like to opt out of having this personal data collected by or submitted to Intercom, please contact Us using the contact details below in section 14.

8.3 Our Sites use analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Sites are used. This, in turn, enables Us to improve Our Sites and the services offered through them. The information generated by the cookie about your use of Our Sites will be sent to a Google server in the United States and stored there (on cookies and the respective possibilities to disable them see section 13). These activities are bound by the Google Analytics Terms of Service and Google’s Privacy Policy. You can opt out of Google Analytics across all websites.

8.4 We use Hubspot, a marketing automation software of Hubspot Inc., Cambridge, MA 02141, USA. Hubspot supports Us in analyzing the use of kanbanchi.com site. For such purpose, Hubspot uses cookies (on cookies and the respective possibilities to disable them see section 13).

Certain user data will be connected with your person (e.g. after filling in a contact form) and stored in Hubspot. You may reject such use of your data at any time, e.g. via email to Our email address indicated in section 14. Further information on the use of data by Hubspot can be found in Hubspot’s privacy policy statement under https://legal.hubspot.com/de/privacy-policy.

8.5 On Our Sites, We use Desk.com, a help desk software of Salesforce.com Inc., One Market, Suite 300, San Francisco, CA 94105, United States. Desk.com supports Us in handling emails, support tickets and requests from Our users. Further information on the use of data by Salesforce can be found in their privacy policy statement under https://www.salesforce.com/company/privacy/.

8.6 On Our Sites, We use MailChimp, an email marketing platform of The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE Suite 5000, Atlanta, GA 30308 USA. MailChimp supports Us in email automation when you fill out certain forms on Our Sites. Further information on the use of data by Mailchimp can be found in their privacy policy statement under https://mailchimp.com/legal/privacy.

8.7 We may compile statistics about the use of Our Sites including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.

8.8 We use third-party data processors that are located outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). Where We transfer any Personal data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EU and under the GDPR. We will use reasonable efforts to obtain assurances from Our third party partners that they will safeguard personal information consistent with the policies set forth in this Privacy Policy. Examples of appropriate assurances that may be provided by third party partners include a contract obligating the third party partner to provide at least the same level of protection for the personal information it has access to as is required by the Privacy Shield Principles or Privacy Shield certification by the third party partner. If We become aware that a third party partner is using or disclosing personal information, We will take reasonable steps to prevent or stop the use or disclosure.

8.9 In certain circumstances, We may be legally required to share certain data held by Us, which may include your Personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.

8.10 By using Our Sites, you consent to the transfer of your information outside the EEA in the circumstances set out in this Privacy Policy. If you do not want your information to be transferred outside the EEA you should not use Our Sites.

8.11 Further information regarding the international transfer of personal data may be obtained by contacting Us using the contact details below in section 14.

9. What Happens If Our Business Changes Hands?

9.1 We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any Personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.

9.2 In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your data deleted or withheld from the new owner or controller.

10. How Can You Control Your Data?

When you submit personal data via Our Sites, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details and by managing your Account).

11. Your Right to Withhold Information

11.1 You may access certain areas of Our Sites without providing any data at all. However, to use all features and functions available on Our Sites you may be required to submit or allow for the collection of certain data.

11.2 You may restrict Our use of Cookies. For more information, see section 13 and Our Cookie Policy www.kanbanchi.com/cookie-policy.

12. How Can You Access Your Data?

You have the right to ask for a copy of any of your Personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details using the contact details below in section 14.

13. Our Use of Cookies

Our Sites may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Sites and to provide and improve Our services. By using Our Sites you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies may be used on Our Sites for functionality purposes, performance or targeting purposes. For more details, please refer to Our Cookie Policy www.kanbanchi.com/cookie-policy.

14. Contacting Us

If you have any questions about Our Sites or this Privacy Policy, please contact Us at team@kanbanchi.com or by post at C K R House, 70 East Hill, Dartford, England, DA1 1RZ. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).

15. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be posted on Our Site www.kanbanchi.com. and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Sites following the alterations. We recommend that you check this page regularly to keep up-to-date.