I have a technical problem. How can I describe it to your support?

Whenever you’ve got a problem you may contact Kanbanchi support.

To make the issue more visible for our team, please provide us with a screenshot of your console.

If you use

Chrome or Opera:

  • Press Ctrl+Shift+J (Windows / Linux) or Cmd+Opt+J (Mac);


  • Press Ctrl+Shift+K (Windows / Linux) or Cmd+Opt+K (Mac);


  • Press Cmd+Opt+C (Mac).

Depending on your computer you may be able to open the console by hitting F12 on your keyboard.

Once open you should see something similar to this screenshot. Please, make sure the Console tab is captured.

Contact Kanbanchi support

When the console is open, try to do any of the actions, that cause the issue (click or open a card, login, create a dashboard, etc.)

After that please take screenshots of the console output, if there are messages in it.

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