Top Questions About Kanbanchi

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  • 1. How can I share a board with others?
     

    To share a board with one or multiple people, you need to first open Sharing Settings, which you can do:

    1. Within Google Drive

    To open the board folder in Google Drive faster, use the Open in Drive button in the board settings.

    Once you're in Google Drive, click on the Share button and type in the user’s email in the pop-up window.

    2. Within Kanbanchi 

    Click on the Share button at the top right corner of a board, and you will see familiar Google Drive Sharing.

    Define permissions for the invited members. Click on the drop-down menu near them and select Editor, Commentor or Viewer. Then click on Done.

    You can allow people to edit, comment, or view your board just by giving them a URL for the board from the address bar of your browser. However, you will first need to make sure that your board is available to Anyone with the link.

    Click on the Share button, then click on Get link at the bottom of the appeared screen. Change Restricted for Anyone with the link option and define permissions, choosing between Editor, Commentor, and Viewer.

     

    Note: After you change permissions, feel free to send an URL from the browser address bar to a person  https://kanban-chi.appspot.com/dashboard/xxxxxx/d-xxxxxx), as the generated shareable link provided by Google in the Google sharing screen doesn't work to open Kanbanchi boards.

    To learn more about Sharing, read Google Drive help https://support.google.com/drive/answer/2494822?hl=en.

    Watch this tutorial on YouTube:

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  • 2. How can I receive email notifications when my board is changed?
     

    If you want to receive email notifications when changes have been made to your board you need to enable them in the Board Details.  To do this, first click on the board’s title in the top panel, then select Board Settings from the drop-down menu.

    kanbanchi board settings

    After that, turn on email notifications.

    email notifications kanbanchi

    Then you can choose from the drop-down list how often the App will send you emails:

    • as soon as possible,
    • once an hour,
    • once a day.

    kanbanchi notifications options

    You also need to choose which cards on the board you want to receive notifications for:

    • all cards,
    • cards assigned to me, 
    • watched cards.

    You can tick all the variants.

    kanbanchi notifications updates

    Kanbanchi will notify you when:
    – a card has been assigned to you
    – a new card has been created
    – a card has been deleted
    – a new comment appears
    – a card’s name has been changed
    – a card’s description has been added or changed
    – a file has been attached
    – a card’s due date passed
    – a card has been moved to another list
    – a card’s priority has been changed

    Note, that notifications will be sent only if you are not the only member on this board and changes are made by other people.

    If you would like to complement email notifications with in-app notifications, learn how to activate in-app notifications. You may also receive browser notifications in Kanbanchi.

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  • 3. How can I export my board data?
     

    Kanbanchi makes it easy to export your board data, giving you complete control over your project insights.

    Need to analyze trends or track progress? You can quickly generate reports and keep a backup of important information. Choose to export active tasks, archived data, or time tracker details—whatever suits your needs. This feature also helps with collaboration, making it easy to share key information with stakeholders.

    Plus, it’s available on both Google Workspace and Microsoft platforms, so you can work seamlessly in your preferred ecosystem. Check out the following FAQs to find out how to export your data depending on your platform type:

    How can I export my board data to Google Sheets?

    How can I export my board data to Microsoft Excel?

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  • 4. How can I buy subscription in Kanbanchi?
     

    You can buy and manage subscriptions right in the application. To purchase the subscription, follow the instructions. 

    Click your profile picture or company logo in the bottom left corner. Click Pricing in the pop-up menu.

    Choose whether you want to pay Annually or Monthly. Choose the plan you want to buy by clicking "Pay now" under the plan that you want to have.

    Choose the number of seats by clicking Qty 1.

    Choose the appropriate quantity in the pop-up menu.

    Please note: if you want to purchase more than 10 seats, you can manually enter the number.

    Click Proceed to checkout to continue the purchase.

    Fill in the form and click Next.

    Please select the payment method and provide your payment details. Then, click Next to purchase a Kanbanchi subscription. We kindly remind you that AMEX cards can't be used for international payments; therefore, we do not accept them.

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  • 5. How can I manage my subscription in the application?
     

    You may manage your subscription right in the application. You may control your subscription status (the number of allocated and available seats and the expiration date) in Kanbanchi.

    Click your profile picture or company logo in the lower left corner. Click Manage subscriptions in the pop-up menu.

    manage-subscriptions-kanbanchi

     

     

    You see the information about the plan and type of billing you’ve chosen, the number of available and used seats and the expiration date of the subscription.

     

    Click the Add members button to add your team members. Use name@domain.com format. You can add them one by one or by a list. Click Add

    If you would like to manage Kanbanchi subscription but you don’t need the application for yourself, you may delete your email from the list of users by clicking the trash bin icon. You may transfer your seat to someone else from the team.

    After you have distributed seats, your subscription is set up. It will activate immediately or on the day it has been scheduled to. 
     

    Subscription Admin

    Subscription admin is a user who enters billing information, adds payment method and distributes seats. The subscription admin can give the right to distribute seats to extra admins. So several users may manage the same subscription.
     
    To add an extra admin to a subscription open the Admin panel, choose the subscription, click the three-dots icon and choose Edit unit.

     
    Please note that subunit admins cannot add/change admins. You may contact the super admins of the subscription and ask them to add extra admins to the subunit. In case you would like to set everything up on your own you may create a subunit by yourself and thus you will be allowed to add more admins.

    You will see a pop-up window. Type the email of the additional admin in the Admins field and click Add

    This will activate the Save button. Click it to confirm the changes.

    I don't need admin rights any more. What should I do?

    Please, make sure the subscription has another user as admin. Ask the user to delete your account from the list.

    How to add subunits to the subscription?

    To add a subunit to a subscription open the Admin panel, choose the subscription and click the plus button.

    Type in the name and number of seats for the new subunit. You may also add admins and a description. Then click the Add button to save the changes.

    Each subunit may have its own subunits. Just click the plus button on the right to add them.

    You may also edit or delete a subunit. To do it click the three-dots icon on the right and choose the desired action.

    How to add seats to the subscription?

    If you would like to add seats to the subscription click Manage Subscription. The Customer Portal is opened.

    Click on the subscription information (e.g. Professional monthly x 6).

    Click Edit Subscription.

     

    You see the number of seats there are now in the subscription.

    Click the button to change the number of seats.

    Please, note, if the number is more than 10 you may put it down manually.

    Click Update Subscription.

    You may reduce the number of seats in the same way.

     

    Please, note: if your subscription has been created by Kanbanchi team, you should add billing details and payment method to the account first.

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  • 6. I have a technical problem. How can I describe it to your support?
     

    Whenever you’ve got a problem you may contact Kanbanchi support.

    To make the issue more visible for our team, please provide us with a screenshot of your console.

    If you use

    Chrome or Opera:

    • Press Ctrl+Shift+J (Windows / Linux) or Cmd+Opt+J (Mac);

    Firefox:

    • Press Ctrl+Shift+K (Windows / Linux) or Cmd+Opt+K (Mac);

    Safari:

    • Press Cmd+Opt+C (Mac).

    Depending on your computer you may be able to open the console by hitting F12 on your keyboard.

    Once open you should see something similar to this screenshot. Please, make sure the Console tab is captured.

    Contact Kanbanchi support

    When the console is open, try to do any of the actions, that cause the issue (click or open a card, login, create a dashboard, etc.)

    After that please take screenshots of the console output, if there are messages in it.

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  • 7. How can I synchronise Kanbanchi with my Google calendar?
     

    It's possible to push Start Date and Due Date of a card, and also the Entire event to your Google calendar. To do it click on a card to open Card Details, then choose Start & Due date property and click "Add to Google Calendar" on the right.

     

    Note, that the integration is one-sided. If you change dates in Kanbanchi, they will change in your Google calendar but the changes you make in your calendar will not be reflected in Kanbanchi cards.

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  • 8. How to create recurring tasks (cards) in Kanbanchi?
     

    If you have tasks that repeat regularly, you can automate the process of creating cards for these tasks. Such cards that will be re-created according to the rule you set, are called recurring cards.

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  • 9. How can I import data to Kanbanchi?
     

    Kanbanchi has several import options. You may import a CSV file to Kanbanchi or upload data from such tools as Trello and Jira.

    import to kanbanchi

    You may find out details about each option in these help articles:

    How can I import my Trello boards to Kanbanchi?

    How can I import my Jira data to Kanbanchi?

    How can I import a CSV file to Kanbanchi?

    How can I import data to my Kanbanchi board?

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    Viewed 2966 Times
  • 10. How can I use Kanbanchi on a mobile device? Is there a mobile app?
     

    If you're looking for Kanbanchi mobile app then you will be interested in several options of how you may use Kanbanchi on your mobile device:

    • Any mobile browser. Just open app.kanbanhi.com and use it the same way you do it on your PC. Allows you to start working as well as to evaluate Kanbanchi during a piloting period.
    • Install a separate web-based app on your mobile phone. This is a more proficient way of using the app on your phone/tablet. it gives you more opportunities and control over the app on your mobile device.

    Separate Kanbanchi app on mobile devices

    We do care about your Kanbanchi experience on mobile devices. Currently, you are able to install Kanbanchi as a separate app on your mobile device. First of all, if you haven't yet done it, the app itself will suggest this option to you whenever you try to log in from your mobile browser. You will see thу suggestion to add Kanbanchi to your Home screen. Choose this option and then choose to Install the app.

     

        

    When the installation is completed, your phone should send a notification, and also you will see the Kanbanchi app among your apps. You may change its location as any other app on your mobile phone.

         

     

    *What if I missed or declined Kanbanchi's suggestion to add itself to my Home screen?

    You may install the Kanbanchi app at any time. Whenever you want to do it, please, log in to Kanbanchi in your mobile browser and tap on a three-dot sign in the upper right corner. From the list of actions, please, choose Install app and then confirm that you want to perform this action. Kanbanchi app will appear among your other apps on your mobile device.

       

    Using Kanbanchi in a mobile browser

    All you need to do is open Kanbanchi in a mobile browser. Quick access from the home screen can be configured in most browsers. Just open browser settings and choose “Add to home screen”. You will see the Kanbanchi icon on the home screen. Additionally, you may switch from the mobile version to the desktop one in case you need a bigger visual.  To switch, open browser settings and check in the checkbox beside the “Desktop site” option.

    Kanbanchi mobile interface   

    Please, don’t hesitate to contact us and share what's your preferred way of using Kanbanchi and why. Your feedback is the most important thing that can help us make a better app.

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  • 11. How can I automate my workflow with Kanbanchi?
     

    To automate your workflow you may use the following Kanbanchi features:

    • Board templates: you may choose one of the defaults Kanbanchi templates to adopt the app easily and start project planning right away. Additionally, you may save an existing board as a template and use the same structure for another department.
    • Card templates: in case most of your cards are of the same structure, you may use card templates and perform fewer actions while setting your board up.
    • Recurring cards: tasks of recurring nature are common for most types of workflows. Set up the schedule and parameters and Kanbanchi will create the cards for you.
    • Dependency chain shift on the Gantt chart: you may change dates for the group of dependent tasks at once.
    • Card progress automation: depending on the status of a card, it will be put into a specific list of your board or the other way round, when you move a card to a specific list, it will merked as done.

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    Viewed 2013 Times
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